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+43 5285 64940rezeption@schneekarhuette.at

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    Private Policy

    Please note that this page is still under construction and may contain incomplete or incorrect information.

    1. Data Protection at a Glance
    General Information
    The following information provides     a simple overview of what happens to your personal data when you visit our website. Personal data is any information that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below. 
    Data Collection on Our Website
    Who is responsible for data collection on this website?
    The data processing on this website is carried out by the website operator. Their contact details can be found in the website’s imprint.
    How do we collect your data?
    We collect your data in two ways. Firstly, when you provide it to us directly, such as when you fill out a contact form. Secondly, our IT systems automatically collect certain technical data when you visit our website, including your browser type, operating system, and the time of your visit. This data is collected automatically as soon as you access our website.
    In accordance with Article 6(1)(f) of the GDPR, processing is based on our legitimate interest in improving the stability and functionality of our website. Data is not shared with third parties. We reserve the right to subsequently review server log files in the event of a concrete suspicion of unlawful use.
    What do we use your data for?
    A portion of the data is collected to ensure the seamless operation of the website. Other data may be used to analyze your user behavior.
    What are your rights concerning your data?
    You have the right at any time to obtain, free of charge, information about the origin, recipients, and purposes of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose and for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
    Analytics tools and Third-party tools
    When you visit our website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and analysis programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in our privacy policy. You can object to this analysis. We will inform you about the options for objection in this privacy policy.
    2. Data Privacy Overview
    Data protection
    The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this privacy policy.
    When you use this website, various personal data is collected. Personal data is any information that can be used to identify you personally. This privacy policy explains what data we collect, how we use it, and for what purpose. It also explains how and for what purpose this is done.
    Please note that data transmission over the internet (e.g., via email communication) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.
    Responsible for data processing
    The data controller for this website is: M. Bair | Phone: +43 5285 64940 | rezeption@schneekarhuette.at
    The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (such as names, email addresses, etc.).
    Revocation of your consent to data processing
    Many data processing activities require your explicit consent. You can revoke your consent at any time by sending us an informal email. The lawfulness of data processing carried out before you revoke your consent remains unaffected.
    Right to complain to the supervisory authority
    In the event of a data protection breach, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection officer of the federal state in which our company is located. A list of data protection officers and their contact details can be found at the following link: www.dsb.gv.at
    Right to data portability
    You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller without hindrance from us, where the processing is based on consent or is necessary for the performance of a contract, and where the processing is carried out by automated means. However, this right shall not adversely affect the rights and freedoms of others.
    SSL: Secure Sockets Layer or TLS: Transport Layer Security Encryption
    For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock symbol in your browser bar. Your data is safe with us. SSL/TLS encryption ensures that your information remains private and cannot be accessed by unauthorized individuals.
    Encrypted payment processing on this website
    Upon entering into a paid contract, you are required to provide us with your payment details (e.g., bank account number for direct debit). These details are necessary for processing your payment. Rest assured, your payments made with Visa, MasterCard, or direct debit are securely processed using SSL/TLS encryption. Your financial information is safe with us. All payments, including Visa and MasterCard, are securely encrypted.
    A secure connection is indicated by “https://” in the address bar and a lock icon in your browser.
    With encrypted communication, your payment data cannot be intercepted by third parties.
    Disclosure, Restriction and Deletion
    In accordance with applicable data protection laws, you have the right to obtain, at any time and free of charge, information about your personal data stored by us, including its origin, recipients, and the purpose of processing. You also have the right to request the rectification, restriction, or erasure of your personal data. For further information or questions concerning the processing of your personal data, please contact us at the address provided in our imprint.
    Opt-out of marketing emails
    The use of the contact data published in accordance with the imprint obligation for the transmission of unsolicited advertising and informational materials is hereby prohibited. The operators of the site expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
    3. Data Privacy Officer
    Mandatory Data Protection Officer
    We have appointed a data protection officer for our company.
    M. Bair | Phone +43 5285 64940 | Mail rezeption@schneekarhuette.at
    4. Data collection on our website
    Cookies
    Our website uses cookies. Cookies do not harm your computer and do not contain viruses. They serve to make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer by your browser.
    Most of the cookies we use are so-called ‘session cookies’. These are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
    You can configure your browser to inform you about the placement of cookies and to enable cookies only on a case-by-case basis, to accept or reject cookies in specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Please note that the functionality of this website may be limited if you deactivate cookies. For information on how to change your cookie settings in different browsers, please follow the links below:
    Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
    Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
    Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
    Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
    Opera: https://help.opera.com/de/latest/web-preferences/#cookies
    Please be aware that disabling cookies may restrict your use of our website.
    Cookies that are necessary for the electronic communication process or for the provision of certain functions that you have requested (e.g., shopping cart function) are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.
    Server-Log-Files
    Our servers automatically collect and store information, called server log files, that your browser sends to us. This information includes:

    • Browsertyp and Browserversion
    • Used operating system
    • Referrer URL
    • Hostname of the client computer
    • Timestamp of the server request
    • IP Address

    This data is not combined with any other datasets. The legal basis for the data processing is Article 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract. 

    Contact form
    When you send us inquiries via our contact form, the information you provide, including your contact details, will be stored by us to process your request and for follow-up questions. We will not share this data with third parties without your explicit consent.
    The processing of data entered into the contact form is therefore based solely on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal notification by email is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected.

    Registration on this website
    By registering on our website, you can access additional features. The data you provide will only be used for the purpose of using the specific offer or service you have registered for. The mandatory information requested during registration must be completed in full. Failure to do so will result in the rejection of your registration.

    We will use the email address provided during registration to inform you about important changes, such as changes to our service offerings or technically necessary modifications.

    The processing of the data you provide during registration is based on your consent (Art. 6(1)(a) GDPR). You may revoke your consent at any time by sending us an informal notification via email. The lawfulness of data processing already carried out will not be affected by such revocation.

    We store the data collected during registration for as long as you are registered on our website. Afterwards, it will be deleted. Legal retention periods remain unaffected.

    Processing of data
    We collect, process, and use personal data only to the extent necessary to establish, exercise, or terminate a legal relationship (inventory data). This is based on Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. Personal data concerning the use of our website (usage data) is collected, processed, and used only to the extent necessary to enable or bill the user for the use of the service.

    Collected customer data will be deleted upon completion of the order or termination of the business relationship. Legal retention periods remain unaffected

    Data transfer upon contract conclusion
    We transmit personal data to third parties only if this is necessary for the purpose of contract fulfillment, such as to companies entrusted with the delivery of the goods or the credit institution responsible for payment processing. A further transfer of data does not take place or only if you have expressly consented to it. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

    The legal basis for the data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

    Data transfer upon contract conclusion for services and digital content
    We transmit personal data to third parties only if this is necessary for the purpose of contract fulfillment, such as to the credit institution responsible for payment processing.

    We will not share your personal data with third parties unless you have explicitly consented to such sharing. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

    The legal basis for the data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

    5. Social Media
    To share contect via plugins (Facebook, Google+1, X & Co)

    The content on our pages can be shared in a data protection-compliant manner on social networks such as Facebook, Twitter, or Google+. For this purpose, this site uses the eRecht24 Safe Sharing Tool. This tool only establishes direct contact between the networks and users when the user actively clicks on one of these buttons.

    This tool does not automatically transmit user data to the operators of these platforms. If the user is logged in to one of the social networks, an information window will appear when using the social buttons of Facebook, Google+1, Twitter, etc., in which the user can confirm the text before sending it.

    Our users can share the content of this page in a data protection-compliant manner on social networks without allowing the network operators to create complete user profiles.

    Google+ Plugin
    Our website uses features provided by Google+, a service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

    By using the Google+ button, you can publish information globally. Through the Google+ button, you and other users may receive personalized content from Google and our partners. Google stores information about your +1’s, including the page you were viewing when you clicked +1. Your +1’s can be displayed along with your profile name and photo in Google services, such as search results or your Google profile, or in other places on websites and ads on the internet.

    Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a publicly visible Google profile that includes at least your chosen profile name. This name is used across all Google services. In some cases, this name may replace another name you have used when sharing content through your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.

    In addition to the uses described above, the information you provide will be used in accordance with Google’s Privacy Policy. Google may publish aggregated statistics about users’ +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

    Instagram Plugin
    Our website uses features provided by Instagram, a service operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA

    By clicking the Instagram button while logged in, you’re linking our pages to your Instagram profile. Instagram can then track your visit. We don’t have access to the data Instagram collects.

    You can find more information about privacy policy of Instagram on the following link: https://instagram.com/about/legal/privacy/.

    6. Analysis tools and advertising

    Google Analytics 
    This website uses features of the web analytics service Google Analytics. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

    Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

    The storage of Google Analytics cookies is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

    IP address anonymization
    We have activated the IP anonymization feature on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website use and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

    Browser Plugin
    You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, please note that in this case you may not be able to use all the functions of this website to the full extent. In addition, you can prevent the collection of the data generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

    Objection to data collection
    You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

    Additional details regarding Google Analytics’ data handling practices can be found in the privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=de.

    Data processing agreement
    We have entered into a data processing agreement with Google and fully comply with the strict guidelines of German data protection authorities regarding the use of Google Analytics.

    Demographic data in Google Analytics
    This website uses the “Demographics” feature of Google Analytics. This allows us to create reports that provide insights into the age, gender, and interests of our website visitors. This data is derived from Google’s interest-based advertising and visitor data from third-party providers. It cannot be linked to any specific individual. You can opt out of this feature at any time through your Google account’s ad settings or generally prohibit the collection of your data by Google Analytics as described in the “Objecting to data collection” section.

    Google Analytics Remarketing
    Our websites use Google Analytics remarketing in conjunction with the cross-device features of Google AdWords and Google DoubleClick. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.   

    This feature allows us to link advertising audiences created with Google Analytics Remarketing to the cross-device features of Google AdWords and Google DoubleClick. This enables us to deliver personalized, interest-based ads that are tailored to your previous usage and browsing behavior on one device (e.g., mobile phone) and can also be shown on another of your devices (e.g., tablet or PC).

    If you have granted the necessary consent, Google will link your web and app browsing history to your Google account for this purpose. This allows us to show you the same personalized ads on any device where you are signed in to your Google account.

    To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create cross-device advertising audiences.

    To stop seeing personalized ads across your devices, turn off personalized ads in your Google Account. Click here for more info: https://www.google.com/settings/ads/onweb/.

    The consolidation of the collected data in your Google Account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged into your Google Account (e.g., because you do not have a Google Account or have objected to the merger), the data collection is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

    For more information and our privacy policy, please visit Google’s Privacy Policy at https://www.google.com/policies/technologies/ads/.

    Google AdWords and Google Conversion-Tracking
    This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

    As part of our Google AdWords campaigns, we use conversion tracking. When you click on one of our Google ads, a conversion tracking cookie is set. Cookies are small text files that are stored on your computer’s browser. These cookies expire after 30 days and do not personally identify you. If you visit specific pages on our website and the cookie has not yet expired, Google and we can determine that you clicked on the ad and were redirected to this page.

    Each Google Ads customer receives a unique cookie. These cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to generate conversion statistics for AdWords customers who have opted into conversion tracking. Customers receive the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt out by easily disabling the Google conversion tracking cookie in your browser’s settings. You will then not be included in the conversion tracking statistics.

    The storage of “conversion cookies” is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

    For more information on Google Ads and Google Conversion Tracking, please refer to Google’s Privacy Policy: https://www.google.de/policies/privacy/.

    You can configure your browser to inform you about the placement of cookies and to allow cookies only on a case-by-case basis, to accept or reject cookies in specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

    Facebook Pixel
    Our website uses Facebook’s visitor action pixel, provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), for conversion measurement.

    This allows us to track the behavior of website visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising measures.

    The data we collect is anonymous to us as the website operator; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing for a connection to the respective user profile. Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy. This enables Facebook to display ads on Facebook and on other platforms. As the website operator, we cannot influence this use of the data.

    For more information on how Facebook protects your privacy, please refer to Facebook’s Data Policy: https://www.facebook.com/about/privacy/.

    Additionally, you can use the remarketing feature “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. Therefor you should be regestrated on facebook. 

    If you do not have a Facebook account, you can opt out of Facebook’s interest-based advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

    7. Newsletter
    Datas of Newsletter
    To subscribe to our newsletter, please provide us with your email address and additional information that will allow us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No other data will be collected, or only on a voluntary basis. We will use this data exclusively for sending the requested information and will not share it with third parties.

    We will only process the data entered into the newsletter registration form on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example, via the “unsubscribe” link in the newsletter. The lawfulness of data processing already carried out remains unaffected by the revocation.

    The data you provide to us for the purpose of receiving our newsletter will be stored by us until you unsubscribe from the newsletter. After you unsubscribe, your data will be deleted. Data that we have stored for other purposes (e.g., email addresses for the member area) will remain unaffected.

    8. Plugins and tools
    Youtube
    Our website uses plugins from the YouTube platform operated by Google. The operator of the site is YouTube, which is owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

    When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited.

    If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

    We use YouTube for the purpose of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

    For more information on YouTube’s data privacy practices, please refer to the YouTube Terms of Service at https://www.youtube.com/static?template=terms
    as in the Google privacy policy https://www.google.de/intl/de/policies/privacy.

    9. Payment Providers
    ADYIEN
    If you choose to pay by credit card, payment processing will be handled by our payment service provider, Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ in Amsterdam, the Netherlands. In accordance with Article 6(1)(b) GDPR, we will share the information you provide during the order process, along with your order details, with SPEL. Your data will be shared exclusively for the purpose of payment processing with Stripe and only to the extent necessary for this purpose.

    10. Order data processing
    To process your order, we work with the following service providers, who assist us in fulfilling contracts: [list of service providers]. We share certain personal data with these service providers in accordance with the following information. The personal data we collect is passed on to the shipping company responsible for delivery as part of the contract fulfillment process, insofar as this is necessary for the delivery of the goods. Your payment data is passed on to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

    The rights of the data subject
    The applicable data protection law grants you the following rights against us:

    • Data subject access request Art. 15 DSGVO
    • Right to rectification Art. 16 DSGVO
    • Right to erasure Art. 17 DSGVO
    • Right to be informed Art. 19 DSGVO
    • Right to data portability Art. 20 DSGVO
    • Right to withdraw consent Art. 7 AbsArt. 77 DSGVO: . 3 DSGVO
    • Right to lodge a complaint Art. 77 DSGVO

    13. Right to object
    You have the right to object at any time to the processing of your data for the future. If you exercise your right to object, we will cease processing the data in question.

    14. Duration of storage of personal data
    The duration of data storage is determined by the legal basis. Personal data is deleted as soon as it is no longer necessary.

     

     

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